Helping organisations to hear and people to be heard since 1998.
Hello, I’m Jessie. Working across health, care and public services, I bring nearly 30 years of senior experience to the challenges that matter: navigating change, reaching people who are usually left out of the conversation, and finding clarity in complexity.
How I can help
Strategy, change and leadership
Working alongside senior leaders and Boards to: navigate complex environments with integrity and purpose; strengthen governance; and develop strategies that people genuinely believe in and have the confidence to action.
I’m particularly experienced in facilitating politically and emotionally sensitive environments where getting the process right matters just as much as the outcome.
Community, staff and stakeholder engagement
Designing and facilitating engagement that reaches beyond the usual voices. From national programmes to local conversations, I help ensure that what people say actually shapes what happens next.
I work relationally - the goal is always an ongoing dialogue between organisations and their people and communities.
I have award-winning experience working with seldom-heard communities as well as senior system leaders.
Thinking and learning partnership, facilitation and evaluation
Sometimes what you need most is a thinking partner alongside you rather than a formal deliverable. And sometimes you do need a proper report - particularly an evaluation of how well your engagement, involvement or change work is actually landing.
I offer coaching, mentoring, action learning, facilitation and training for leaders and teams. This is all alongside evaluation work that often explores how well people have been heard and involved.
What people say
“Jessie is one of the very best at what she does: expertly understanding the relationships, dynamics and context in any setting and gently challenging people at all levels to think differently and find solutions.
She is always clear, empathetic and compassionate, and yet unrelenting in her focus on people and communities. I'd take any opportunity to work with Jessie and recommend her as a collaborator without hesitation — she thinks the way we all need to be thinking for the future in healthcare.”
— Charlotte Williams, Deputy CEO, North West Anglia NHS Foundation Trust
“Jessie is the most effective, capable and intuitive strategic facilitator I've ever worked with. She somehow manages to carve a path of clarity and shared purpose which supports consensus building and unlocks progress.
Jessie works effectively and builds rapport with senior leaders and members of the public alike. If I needed a facilitator who could be put in any situation and rapidly assimilate the context, dynamics and personalities in order to achieve a meaningful outcome, I would choose Jessie.”
— Zoe Gray, Deputy Director for Public Partnerships, NIHR
“I whole heartedly recommend Jessie. Her approach, flexibility, expertise and good humour have been an absolute game changer as we have progressed politically sensitive strategic development and change.”
Abigail Jago, Interim CEO at Queen Victoria Hospital
Organisations I've worked with
More about me
Behind the work is over 25 years of experience across health, care and public services - as a consultant, facilitator, interim leader and thinking partner.
Click here to learn more about my background and recent work.
Get in touch
Whether you have a specific challenge in mind or just want to explore whether this could be a good fit, I'm always happy to chat. Click here to contact me.